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October 26, 2022
9:00 a.m.-1:30 p.m. Central time

Web-only Program

0.4 CEUs available

Public confidence in public water infrastructure is critical to ensuring a sustainable public good. Water and wastewater utilities provide a public good and protect public health by managing, maintaining, and upgrading infrastructure while implementing sustainable practices.



9:00                       Welcome Remarks
Tyler Huebner, Commissioner, Public Service Commission of Wisconsin

9:10 – 10:00       Public Trust and Support for Water Infrastructure – An analysis of the bottled water industry and how it led to decreased public trust in government which then led to decreased support for public water infrastructure.
Manuel Teodoro, Professor, LaFollette School of Public Affairs, University of Wisconsin-Madison

10:00 – 10:50    Customer Perceptions on Tap Water Quality – A closer look at how customers view their water quality and whether disparities among different population sectors exist.

Channa Newman, Manager of Education and Outreach, Louisville Water Company
David Switzer, Assistant Professor, Harry S Truman School of Public Affairs, University of Missouri
Manuel Teodoro, Professor, LaFollette School of Public Affairs, University of Wisconsin-Madison
Samantha Zuhlke, Assistant Professor, School of Planning and Public Affairs, University of Iowa

10:50 – 11:00        Break

11:00 – 11:50      Communicating Clean Water Perspectives to Your Customers: Observations of the Madison Metropolitan Sewerage District’s Communication with Customers.
Michael Mucha, Chief Engineer and Director, Madison Metropolitan Sewerage District

11:50 – 12:00        Break

12:00 – 12:50      The Link Between Public Water Infrastructure and Public Health
Greg Harrington, Professor, College of Engineering, University of Wisconsin-Madison

12:50 – 1:30          Changes Coming to Wisconsin Revolving Fund Programs Due to Bipartisan Infrastructure Law – Wisconsin Department of Natural Resources Community Financial Assistance team will provide an update on the bipartisan Infrastructure Investment and Jobs Act, including lead service replacement funding, helping disadvantaged communities, and the impact of funds on drinking water and wastewater programs.
Jim Ritchie, Director, Bureau of Community Financial Assistance, Wisconsin Department of Natural Resources

1:30                           Adjourn


Registered attendees will be given web conference details and access to electronic materials.

Supported by

league of wisconsin municipalities logo


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for 10.26.2022 Water – Impact of Public Confidence on Infrastructure program

Cancellations made before COB 10.18.2022 will be refunded all but a $25 service fee.
No refunds will be given once the web conference credentials and/or program materials have been emailed to registrants.