Trends in Customer Expectations: Prosumers or Consumers: What Does the General Public Need and Expect from Their Energy Providers of the Future?

When:
September 7, 2016 @ 8:00 am – 2:00 pm
2016-09-07T08:00:00-05:00
2016-09-07T14:00:00-05:00
Where:
Room 235, Pyle Center
University of Wisconsin: Pyle Center
702 Langdon St, Madison, WI 53706
USA
Cost:
$75 members $125 non-members
Contact:
Cara Lee Mahany Braithwait
608-890-1815

Monitoring businessMarket Inflection Drivers for Electricity: Tracking the Trends


Part 4 in this four-part series which explores the physical, investment, pricing and customer effects of a market undergoing massive change.

Trends: Who, what, why and where are trends in the industry happening?  What are the predictions for the trends? What does past history suggest?  

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Including a featured presentation from the World Wildlife Fund:

The World Wildlife Fund has developed an initiative by which they hope to increase access to renewable energy for large energy buyers in the US. Called the Corporate Renewable Energy Buyers’ Principles, the WWF developed the principles to offer a collaborative framework to enable discussions between corporate renewable energy purchasers, utilities and other renewable energy market players which seek to develop and innovate new ways for utilities to meet the renewable energy needs of their largest customers.

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Trends: Hit the switch, turn something on.  Power is expected to be instantaneous, safe, clean and affordable.  But are expectations changing?  Just what is affordable?  What is clean?  What if you have to wait for a particular time to run an appliance or your business?  Are the expectations of the general public changing?  If so, how and what might an energy providing company look like in the near future?

 

WPUI is bringing a number of consumer and business groups together to discuss what their membership is telling them that they expect from their energy provider.  Does this expectation imply changes in the way of energy policy and regulatory reform?

•           What do you need in the way of services in the near future from an energy provider?

•           What has to happen to make your expectation a reality, whether from a technological perspective, a regulatory perspective, or a life- or business-style perspective?

 

 Draft Agenda

7:45 – 8:00am               Welcome Coffee/Tea

8:00 – 8:30am               Manufacturing and Retail Perspectives

What do manufacturing and retail companies see as trends in appliances and other goods that consume energy?

8:30 – 9:15am              Interest Group Perspectives

Each organization will have 10 minutes to discuss what their organization views as important to their members. This will be followed by a panel discussion.

9:15 – 9:30am             Break to Work on Survey

9:30 – 10:15am           Industrial and Food Processing Perspectives

What does your energy profile look like in the future? Who are you working with, and what services are they offering?

  •                                      Lucas Vebber, Wisconsin Manufacturers & Commerce
  •                                      Edward Lump, Wisconsin Restaurant Association
  •                                     Todd Stuart, Wisconsin Industrial Energy Group

10:15 - 10:45am          State-based Environmental Perspectives

  •                                       Andy Olsen, Environmental Law and Policy Center
  •                                       Tyson Cook, Clean Wisconsin      Cook Presentation PDF

10:45 – 11:00am          Break

11:00 – 12:15pm           Individuals and Private Sector Prosumers Perspectives

Engaging the public and private sectors as producers of energy — Prosumers

12:15 – 12:45pm          Break/Pick up Lunch 

All participants will be asked to write down their responses to the following questions:

  •                                          What do you need in the way of services in the near future from an energy provider?
  •                                          What has to happen to make your expectation a reality, from a technological perspective, a regulatory perspective, or a life- or business-style perspective?

12:45 – 2:00pm             Responses From the Participants

Your registration fee includes materials, meals/breaks and access to materials on our website post-program.

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